Lead Product Designer
mochihealth
6 months ago
Full-time
On-site
San Francisco, CA
$300,000 - $400,000 USD yearly
Product
Moneyboard classification: Published base at/above threshold
Reported USD annual base: $300,000–$400,000
Original source: Greenhouse
Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this.
We're building an AI-driven marketplace that makes healthcare discoverable—connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems.
Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today.
Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it.
The Role
As Lead Designer at Mochi Health, you'll lead the creation of healthcare experiences that feel effortless, trustworthy, and human. You'll build and lead a design team responsible for every patient and provider touchpoint—from our marketplace discovery experience to medication management tools to clinical workflows. This isn't about making healthcare prettier; it's about making it work.
This is a player-coach role (roughly 80% hands-on IC work, 20% management). You'll be partnering closely with Product, Engineering, Clinical, and Operations to ensure design drives strategy. You'll establish design systems, processes, and culture that scale with our rapid growth while maintaining the quality and craft that earns patient trust in a regulated, high-stakes industry.
You'll lead a small, high-leverage team of 5-7 designers and researchers rather than a large organization—enough to scale design quality, without pulling you away from the craft itself.
If you're looking for a role where you mostly delegate and review, this isn't it. We need someone who wants to stay close to Figma, the flows, and the details—someone energized by doing the work, not just directing it.
This is a role for someone who has built and scaled design teams, shipped products people love, and understands that in healthcare, good design can literally change lives.
What You'll Do
Design as a Player-Coach
Get hands-on in Figma across our patient marketplace, provider tools, pharmacy platform, and clinical workflows—leading by doing, not just directing
Set design direction while personally owning key flows and interaction design
Build a design culture that balances speed, craft, and patient-centricity
Build and Lead a Lean Design Team
Develop a small, high-performing design team (5-7 people: Product Designers, UX Researchers, Design Systems)
Create mentorship and growth paths for designers
Partner with Product and Engineering to facilitate feature needs and timelines
Establish Design Operations
Build and maintain a scalable design system that enables consistency and speed
Implement tools, processes, and workflows that let designers focus on solving problems, not navigating bureaucracy
Define quality standards and design reviews that maintain craft without slowing velocity
Create metrics and frameworks to measure design impact on business outcomes
What You Bring
Leadership Experience
5-7+ years in product design, with at least 3+ years leading design teams (5+ people), ideally in a player-coach capacity
Comfortable spending the majority of your time as an individual contributor while still leading a small team
Experience hiring, developing, and retaining senior design talent
Proven ability to influence executive leadership and drive design-led strategy
Craft & Execution
Deep expertise in user-centered design, interaction design, visual design, and design systems—and still actively practicing it, not just overseeing it
Portfolio demonstrating end-to-end ownership of complex, multi-sided products
Strong understanding of modern design and AI tools (Figma, Claude, prototyping, user testing platforms)
Experience shipping products that balance user needs with business constraints
Strategic Thinking
Can translate business goals and user needs into clear design strategy and brand vision
Comfortable with ambiguity and making decisions with incomplete information
Data-informed approach to design decisions (qualitative + quantitative)
Understands how design impacts metrics like conversion, retention, and patient outcomes
Communication & Collaboration
Exceptional communication skills—can articulate design rationale to technical and non-technical audiences
Proven ability to build trust and alignment across Product, Engineering, and executive leadership, board members, and external stakeholders
Startup Mindset
Thrives in fast-paced, high-growth environments where priorities shift
Comfortable wearing multiple hats and doing the work yourself when needed
Unafraid to DO as much as LEAD—this role is closer to 80% IC, 20% management
Application Process
Application Review - Submit resume, portfolio, and cover letter
Recruiter Screen - 30-minute conversation about your background and interest (includes brief logic/probability question)
Hiring Manager Screen - 30-minute conversation
Portfolio Presentation - 60-minute deep dive into 2-3 case studies with Product/Design leadership
Onsite Interview - Conversations with cross-functional leaders and CEO
Offer - Typically 2-3 weeks from application to offer
To Apply: Send your resume, portfolio (PDF or link), and a brief note about why you're excited about this role
Life at Mochi đź’«
At Mochi Health, we believe you do your best work when you feel your best. From thoughtfully designed perks and healthcare options to high-impact work and real ow
Reported USD annual base: $300,000–$400,000
Original source: Greenhouse
Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this.
We're building an AI-driven marketplace that makes healthcare discoverable—connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems.
Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today.
Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it.
The Role
As Lead Designer at Mochi Health, you'll lead the creation of healthcare experiences that feel effortless, trustworthy, and human. You'll build and lead a design team responsible for every patient and provider touchpoint—from our marketplace discovery experience to medication management tools to clinical workflows. This isn't about making healthcare prettier; it's about making it work.
This is a player-coach role (roughly 80% hands-on IC work, 20% management). You'll be partnering closely with Product, Engineering, Clinical, and Operations to ensure design drives strategy. You'll establish design systems, processes, and culture that scale with our rapid growth while maintaining the quality and craft that earns patient trust in a regulated, high-stakes industry.
You'll lead a small, high-leverage team of 5-7 designers and researchers rather than a large organization—enough to scale design quality, without pulling you away from the craft itself.
If you're looking for a role where you mostly delegate and review, this isn't it. We need someone who wants to stay close to Figma, the flows, and the details—someone energized by doing the work, not just directing it.
This is a role for someone who has built and scaled design teams, shipped products people love, and understands that in healthcare, good design can literally change lives.
What You'll Do
Design as a Player-Coach
Get hands-on in Figma across our patient marketplace, provider tools, pharmacy platform, and clinical workflows—leading by doing, not just directing
Set design direction while personally owning key flows and interaction design
Build a design culture that balances speed, craft, and patient-centricity
Build and Lead a Lean Design Team
Develop a small, high-performing design team (5-7 people: Product Designers, UX Researchers, Design Systems)
Create mentorship and growth paths for designers
Partner with Product and Engineering to facilitate feature needs and timelines
Establish Design Operations
Build and maintain a scalable design system that enables consistency and speed
Implement tools, processes, and workflows that let designers focus on solving problems, not navigating bureaucracy
Define quality standards and design reviews that maintain craft without slowing velocity
Create metrics and frameworks to measure design impact on business outcomes
What You Bring
Leadership Experience
5-7+ years in product design, with at least 3+ years leading design teams (5+ people), ideally in a player-coach capacity
Comfortable spending the majority of your time as an individual contributor while still leading a small team
Experience hiring, developing, and retaining senior design talent
Proven ability to influence executive leadership and drive design-led strategy
Craft & Execution
Deep expertise in user-centered design, interaction design, visual design, and design systems—and still actively practicing it, not just overseeing it
Portfolio demonstrating end-to-end ownership of complex, multi-sided products
Strong understanding of modern design and AI tools (Figma, Claude, prototyping, user testing platforms)
Experience shipping products that balance user needs with business constraints
Strategic Thinking
Can translate business goals and user needs into clear design strategy and brand vision
Comfortable with ambiguity and making decisions with incomplete information
Data-informed approach to design decisions (qualitative + quantitative)
Understands how design impacts metrics like conversion, retention, and patient outcomes
Communication & Collaboration
Exceptional communication skills—can articulate design rationale to technical and non-technical audiences
Proven ability to build trust and alignment across Product, Engineering, and executive leadership, board members, and external stakeholders
Startup Mindset
Thrives in fast-paced, high-growth environments where priorities shift
Comfortable wearing multiple hats and doing the work yourself when needed
Unafraid to DO as much as LEAD—this role is closer to 80% IC, 20% management
Application Process
Application Review - Submit resume, portfolio, and cover letter
Recruiter Screen - 30-minute conversation about your background and interest (includes brief logic/probability question)
Hiring Manager Screen - 30-minute conversation
Portfolio Presentation - 60-minute deep dive into 2-3 case studies with Product/Design leadership
Onsite Interview - Conversations with cross-functional leaders and CEO
Offer - Typically 2-3 weeks from application to offer
To Apply: Send your resume, portfolio (PDF or link), and a brief note about why you're excited about this role
Life at Mochi đź’«
At Mochi Health, we believe you do your best work when you feel your best. From thoughtfully designed perks and healthcare options to high-impact work and real ow